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Privacy Policy

Last updated: April 2026

Overview

Sphygmos takes your privacy seriously. This policy explains what data we collect, why we collect it, and how we protect it. We do not sell your data and we do not share it with third parties for advertising purposes.

Data we collect

We collect the following data when you use Sphygmos:

  • Account information (email address, name) when you register
  • Saved Sphygmos work you create (messages, documents, drafts, and settings)
  • Usage data (request counts, feature usage) for platform improvement
  • Device and browser information for support and security

How we use your data

Your data is used to provide and improve the Sphygmos service. We use it to:

  • Deliver secure assistant responses and document drafts
  • Sync your saved sessions and profile across devices
  • Improve the quality of responses through anonymised analytics
  • Communicate important service updates

Assistant processing

Sphygmos uses carefully selected clinical assistant services to prepare responses. Information you enter may be processed by those services as part of delivering the product. Use the patient record only where clinically appropriate, and avoid adding unnecessary personal information. A full processing list is available on request for compliance review.

Data retention

Saved sessions and drafts are retained for the duration of your account. You can delete saved sessions from Sphygmos. Account deletion removes associated data within 30 days.

Security

We use industry-standard security measures including encryption in transit (HTTPS/TLS) and at rest. Access to production systems is strictly limited and logged.

Your rights

You have the right to access, correct, or delete your personal data at any time. Contact us at privacy@sphygmos.com to exercise these rights.

Contact

For privacy-related enquiries, contact us through privacy@sphygmos.com.